Amazon is set to close its Huntington Amazon Customer Service Center location by May 2026. According to Huntington Mayor Patrick Farrell, Amazon is restructuring ...

Amazon's Ring division is asking hundreds of remote customer service staff to move to office hubs in the US and UK. Failure ...

When shopping on Amazon, issues with orders are not uncommon. Based on more than a decade of experience, I've learned that Amazon's automated help, accessible online or through the Amazon App, ...

Amazon.com Inc.’s Ring division has ordered hundreds of customer service workers to relocate to central hubs in the US and UK ...

The "Mayday" button on Amazon's Kindle Fire brings up a live feed of a support person right there on the tablet. Pizza, marriage proposals -- it's inspired some unique customer requests. Donna Tam ...

While not much information has been released about the company’s long-term plans for the facility, it has been reported that ...

These are trying times, and that can sometimes means that our brains just don’t function as well as they normally do. A member of the Amazon support team unfortunately learned this lesson in a very ...

Dear John: Everyone talks about how great Amazon customer service is, but be forewarned: if you buy an item on the Amazon Marketplace from a third party and need support — a refund, missing parts, etc ...