Tom is the owner of a niche welding company that repairs difficult-to-service industrial equipment. Customers ship large and heavy equipment to his shop for welding repairs. When I toured his shop ...

Executive coach and author Nick Robinson illuminates the challenging traits of work colleagues and shares strategies from his book — The 9 Types of Difficult People: How to Spot Them and Quickly ...

Whether they're colleagues, clients, or customers, you’re sure to encounter difficult people at work. It might be someone who hinders productivity, rubs you the wrong way, makes you upset, or is ...

Most of us have dealt with that person before, right? Someone we’d classify as “difficult.” Someone we don’t like to spend time with, or who makes us feel stressed. We all have at least one person in ...

The turbulence started just as Erin opened her laptop. A founder-turned-podcast-host, she’d been traveling for weeks—sponsorship meetings, recordings, partner dinners. Now, somewhere over the Midwest, ...

There is a line from one of the most influential trauma books of our time that has quietly become part of how millions of people understand themselves: "Angry people live in angry bodies" (van der ...

When someone is furious, the wrong words can make everything worse in a matter of seconds. Emotions run high, and even a small comment can escalate the situation quickly. But the right phrase, ...

This week’s blog is jointly written by both me and my lead editor, Laurie Davies. She is one of the kindest people I know, even when—especially when—it is challenging. So, I wanted to include her ...

We have all met people who are so prickly and difficult that no one wants to handle them. But it has taken these contentious times to make this a common occurrence. Divisiveness makes normal ...

A recent study shows that interacting with "hasslers" who "create problems or make life more difficult" can contribute to faster biological aging Desiree Anello is a Writer/Reporter at PEOPLE. She has ...