Best Buy announced plans to use artificial intelligence (AI) in new ways to improve the customer service experience. The retailer is working with partners Google Cloud and Accenture to develop ...

Best Buy plans on launching an AI-powered customer support service, a week after conducting mass layoffs of Geek Squad employees. Best Buy is developing the project using Google's Gemini AI models, ...

Best Buy (BBY) selects Google Cloud as its AI innovation and strategic partner for several of its key customer care initiatives MINNEAPOLIS, April 9, 2024 /PRNewswire/ -- Cloud Next '24, LAS VEGAS-- ...