A British Gas warning has been issued after a smart meter "went dumb" and stopped relaying readings. British Gas smart meter owners have been put on alert over the risk of the tech failing on them as ...

British Gas customers who mistakenly report their smart meter is faulty could be at risk of a penalty charge, according to reports. Customers who call out an engineer after fears that they are ...

British Gas is trialling a new smartphone app that enables smart meter customers to check information on their energy usage in real time. The app, called my energy live, is being tested in Bristol, ...

cash back or challenge the way firms operate. Email [email protected]. Q: Four years ago I had a smart meter fitted but I’ve only recently found out that British Gas has not been receiving my gas ...

British Gas customers have been complaining of 'faulty' smart meters that display larger than normal readings - or no readings at all. Frustrated customers have been speaking to The Mirror about their ...

British Gas has begun rolling out the most advanced smart meter available into its customers' homes. The new meter, which comes with a stylish touch-screen display showing households how much energy ...

A number of British Gas smart meter customers have been unknowingly switched from their cheap tariff of choice to an expensive alternative in an admin error, MoneySavingExpert.com has discovered. The ...