Sales dashboards are analytic tools designed to allow your business to track, manage, and visualize valuable insights into how your team is performing during a given time period. There’s no point in ...

These CRM features are among the most common in leading CRM software. Which might benefit your business most?

Most sales and service teams spend their entire day inside Outlook—replying to emails, booking meetings, logging follow-ups. But without a CRM Outlook integration, teams lose track of conversations, ...

In another article — Social CRM: An Introduction — I talked about what we mean by social CRM and tried to come up with a workable definition. If you’re coming at this from a CRM-centric mindset (which ...

Nutshell reports a six-step plan for migrating CRM data, emphasizing the importance of preserving deal history and ensuring ...

Spread the loveIn an increasingly connected world, keeping track of your personal and professional relationships can be a ...

Our team of writers and researchers review CRM software by rating each product against the key features businesses care about: ease of use; value for money; the ability to scale, plus the depth of ...

CRM (customer relationship management) is the combination of practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer ...

Your company has acknowledged that the business needs a new CRM system. But the CFO is nervous about the costs, and starts to suggest strategies that could lower costs-or doom your project to fail .