The Internal Revenue Service awarded a $150 million follow-on contract last week to Aspect Communications Corp., a software company that provides voice recognition and other customer service ...
The American Institute of CPAs is urging the federal government to keep all Internal Revenue Service employees working for ...
Fraudulent schemes exploiting the IRS Fresh Start Program are on the rise, putting vulnerable taxpayers at risk of financial ...
The IRS should be more transparent in communicating its telephone service metrics by including in the metrics more phone lines that taxpayers call and by covering the entire fiscal year and not just ...
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