Consumers in China are starting to wonder — for good reason — whether the emerging AI travel agents have a hidden agenda.

Chatbots can make interactions easier for both customers and businesses—if they’re carefully developed. If the bot can’t answer common questions or guide a customer through all the steps needed to ...

Unitree's shares have jumped about 60% in under two weeks as investors bet OpenAI's GPT-6 Astra will give robots the brains ...

Montgomery County is using a new artificial intelligence-powered chatbot to help voters navigate the election process and get ...

ChatGPT can give decent financial advice — to the people who need it the least.

The US government now has its own AI chatbot. America.gov is an interface for people to ask natural language questions about information and services from federal agencies. The chatbot's web page ...

Eight states are suing the artificial intelligence giant OpenAI, saying the company’s popular chatbot violated consumer ...

How can I, as a consumer of mental health, evaluate and utilize AI chatbots and app-based services? What are some pitfalls to avoid?

President Donald Trump launched a new artificial intelligence chatbot on Tuesday, calling it “damn good.” Turns out that one of the things it’s reasonably good at is debunking Trump’s own lies.

Tens of thousands of voters have turned to an AI app called VoteMate for help understanding their choices ahead of the ...