Chick-fil-A, for a host of reasons, might be the most microscoped drive-thru in America. But it usually owes to one of two points. Firstly, the volumes running through these locations rival some of ...

Seriously—find me anything else that 98 percent of people rate positively. This is a story about Chick-fil-A, drive-thrus, and the numbers that matter. It starts with the fact that Chick-fil-A just ...

A new Chick-fil-A opening in south Naperville Thursday will be the chain’s first Illinois location to have only drive-thru and walk-up options. Designed for “speed and efficiency,” the drive-thru-only ...

Chic-fil-A is proving im-peck-able in customer satisfaction yet again. The chicken sandwich stalwart, along with Dutch Bros, leads quick-service restaurants in drive-thru customer satisfaction, a ...

Throughout America, no fast food empire generates as much passion and as much traffic congestion as Chick-fil-A. The drive-thru windows of the restaurant are the stuff of legend, with vehicles ...

Chick-fil-A is opening its newest location in Cincinnati, the first drive-thru focused location in the state.The new location will open Oct. 16 at 3986 Red Bank Road.The drive-thru focused location ...

The Chick-fil-A on Colonial Boulevard in Fort Myers reopened Thursday after a five-month renovation closure, bringing excitement to many locals. However, the traffic congestion surrounding the area ...

Fast-food drive-thrus may not be getting much faster, but they’re getting smarter, and friendlier staff might still matter more than artificial intelligence, a new report found. The 25th Annual ...

ROYAL PALM BEACH — Chick-fil-A Royal Palm Beach is officially reopening its doors on Nov. 18, unveiling a state-of-the-art triple-lane drive-thru, a redesigned kitchen and a refreshed dining room to ...