BETHESDA, Md., March 3, 2020 /PRNewswire-PRWeb/ -- Delivering an exceptional agent and customer experience for 11 years with 150+ deployments & 98.7% customer retention, NovelVox – the contact center ...
Empower field agents with all new Cisco Finesse Mobile Agent app with an enhanced intuitive user interface and advanced integration for smooth contact center operations. Bethesda, MD (PRWEB) - ...
A Bethesda software company that develops contact center desktops and wallboards has updated an iOS and Android app that works with the Cisco Finesse agent and supervisor desktop. The new Mobile Agent ...
VANCOUVER, British Columbia--(BUSINESS WIRE)--Comm100, a global provider of omnichannel customer engagement solutions that connect brands with their customers, today announced an integration with ...
A social media engine for the contact center; a new widget-based agent desktop; and a media capture platform. Today Cisco announced three new additions to their contact center--or as they put it, ...
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