There's lots to like about Avaya's announcement today around its mid-size contact center offer. There's lots to like about Avaya's announcement today around its mid-size contact center offer, Contact ...
Enhanced solution enables SBLI USA Mutual Life Insurance Company, Inc. to increase efficiency, better serve customers with improved call routing and on-screen information BASKING RIDGE, N.J., July 6 - ...
UTSA Tech Solutions offers advanced contact center solutions to manage high volumes of calls, whether for departmental use or university-wide support. Contact Center Express (CCX) integrates ...
Avaya has bought Agile Software, bringing in-house the team that created and develops the call center software Avaya sells to midsize businesses. By controlling R&D for Avaya’s Contact Center Express ...
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