Leave it better than you found it: in essence, that is customer service. Customer service helps people and organizations to do things that they can’t do, without you. Customer service is a measure of ...

If you’re applying for a customer service position, you should be prepared to defend your commitment to the profession and its values. That's why most customer service interviews will throw at you the ...

If you haven’t interviewed for a job in a long time, then even the most basic of interview questions can potentially throw you for a loop. If you’re currently going through the interview process, then ...