Tinyan Lawrence claims Singapore Airlines' chicken and pasta caused her to have difficulty breathing, face and eye swelling, ...

There's now a 48-hour look-in period for flight ticket cancellation or amendment with no charges, and a 24-hour window for ...

Passenger dispute with airline crew raises questions about accessibility and flight policies.

United Airlines has updated its passenger policy to address a common in-flight complaint about travelers who play audio or video without headphones. The airline revised its contract of carriage Feb.

Traveler recounts airport dispute that escalated into a formal complaint before receiving acknowledgment from the airline.

CCI found no prima facie evidence of anti-competitive conduct by InterGlobe Aviation or Air India in the domestic aviation ...

The government has launched a digital complaints platform for airline passengers as part of efforts to strengthen consumer ...