UniPress Software announced the latest version of its service desk product line and services, FootPrints 7.0. Functionality enhancements include a new change management add-on module, a customizable ...
My company is looking at buying Footprints to manage our help desk. Anyone using this software? Opinions on how it stacks up to HEAT or SupportMagic or BridgeTrack, or even (ugh) OpenView?