If you say you’re listening but you really aren’t, here are the three components of how to listen and mean it. The Fast Company Executive Board is a private, fee-based network of influential leaders, ...

Minimizing distractions is key to staying focused during a conversation. This could mean putting away your phone or choosing ...

Your partner is telling you about their stressful day while you’re mentally planning dinner, checking your phone, and wondering if you remembered to pay the electric bill. You’re hearing the words, ...

Communication specialists, marriage counselors, and other experts always tell us to “engage in active listening” to better connect with our spouses, children, bosses, and just about anyone else. What ...

“You cannot truly listen to anyone and do anything else at the same time." —M. Scott Peck, author of The Road Less Traveled. Active listening is a way of listening that involves full attention to what ...

Most of us acknowledge that listening is important. It builds trust. It reduces misunderstandings and helps eliminate conflict. Good listening encourages empathy and improves relationships. It deepens ...

In our fast-paced, always-connected world, building and maintaining genuine connections is taking a backseat to the hustle-bustle of everyday life and leaving people feeling more isolated and alone.

What happens when you and your employee, friend, family or client speak over each other? Do you think it makes for a productive effort and effective meeting? It’s doubtful. More likely, the ...

Effective leaders understand the language we use not only shapes the way we think but also influences how others think. This ...

Active listening, a potent communication skill, transcends mere hearing by fostering trust and preventing misunderstandings. It involves complete engagement, empathy, and reflection, validating ...

(By Loyd Ford) We all know what it’s like to be left out. What’s that feeling? Fear. You’ve probably heard some sales managers say, “In every sales call, someone will be sold. Them or you.” But this ...