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Cashiers Often Have To Deal With Difficult Or Upset Customers, But This Employee Had To Deal With A Customer Who Seemed Crazy

When you work as a cashier, you get to interact with hundreds of people each day, and many of them are…let’s just say interesting. When this cashier helped to check out a customer who wasn’t very ...
Entrepreneur

Crisis Management 101 — How to Handle Bad Press Before It Burns Your Brand (and Your Bottom Line)

Prompt and strategic responses to negative online content can mitigate brand damage and control the narrative. Using social monitoring and listening tools allows companies to address brand mentions ...