It usually starts with a call from an unknown number. You answer the call, but are met with silence. If you say anything, the ...

PORTLAND, Ore. (KOIN) — For the past 16 years, Erika Madrigal has been a dispatcher at Portland’s Bureau of Emergency Communications. She has one piece of advice for people who call in distress. “We ...

Scam and spam calls are getting more common. And they’re hard not to answer because the number comes up as “unknown.” When there’s no caller ID number, you can’t be sure if it’s a spam caller or an ...