You are visiting an office in Texas and need immediate help with a computer application. Because of the problem’s complexity, you figure a phone call won’t resolve the issue. You need a live visit ...

DeskIn is a simple, secure, ultra-fast remote desktop that merges the power of AI with real-time device connectivity. Unlike traditional remote desktop tools designed only for IT or corporate use, ...

We've all been there — whether it's a grandparent struggling with a new device or a parent confused by software updates. It’s frustrating when you want to help but can’t be there in person. While ...

With the release of the Windows 10 Fall Creators Update in October, Microsoft quietly slipped in the new Quick Assist program that many people I spoke to did not know about. Quick Assist is a remote ...

TSplus has announced the release of TSplus Remote Support version 4.3, featuring significant improvements in performance, ...

Remote Desktop allows users to a sign on to another computer, but although all editions of Windows 7 support the feature, not all of them can initiate a connection. If you or an employee need the help ...

What is the difference between remote desktop and remote visual assistance? This question can be confusing for some, as both are similar in ways, but importantly, have major differences that set them ...

Business leaders are responsible for examining and implementing technologies that are proven, cost-effective and easy to use while also offering long-term solutions that reimagine workflows, speed up ...

The variants of the message that you could see are: The remote computer requires Network Level Authentication, which your computer does not support. For assistance, contact your system administrator ...