I was in the elevator heading up to my room at Hotel EMC2, a boutique hotel in downtown Chicago, when one of the hotel’s most popular staff members — Leo, a robotic butler — methodically cruised on in ...

What's your favorite hotel perk: Is it the swanky gym, the fluffy pillows, the opulent spa? Or maybe it's the simple but luxurious treat that is room service. After all, once you've ordered an ...

Room service robots are being deployed at hotels around the nation, aiding staff at a time when the industry is facing a labor crunch driven by the coronavirus pandemic. Savioke Relay Plus robots take ...

A video of a Chicago hotel's unique form of high-tech room service has gone viral on TikTok. The clip was shared by Sarah A. VanVactor (@gogettersaraha) and has had 4.6 million views since it was ...

SILICON VALLEY, Calif. -- Hotels, like restaurants, have been hard pressed to provide attentive service due to staffing shortages during the pandemic. In northern California's Silicon Valley, robots ...

A vertical checkerboard that touts itself as “Canada’s most innovative hotel,” Hotel Monville opened in March near Montreal’s mammoth convention center. Stark and streamlined, the Monville emphasizes ...

South Korean car manufacturer Hyundai has started two pilot delivery service programs using autonomous robots at a hotel and a residential-commercial complex located in the outskirts of Seoul. Based ...

If you happen to be a guest at Saratoga Casino Hotel and order room service overnight, you may meet someone new on the job: “Sara,” the room service robot. “Sara,” short for “Saratoga, was first ...

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Nearly every company across every industry is looking for new ways to minimize human contact, cut costs and address the labor crunch in repetitive and dangerous jobs. WSJ explores why many are looking ...