SAP CX has undergone a significant transformation in the last few years, from its roots in traditional CRM functionality to a cloud-centric customer experience. Now, SAP CX products span across ...

SAP has formalized its approach to Customer Relationship Management (CRM) by consolidating upon recent acquisitions and integrating these functions into its existing stack of database and data ...

The demand for cloud-based customer support solutions has burgeoned during the COVID-19 pandemic, as it resulted in many organizations embracing the work-from-home culture. According to a Fortune ...

At its big Sapphire conference back in 2018, SAP launched a new-and-improved customer relationship management (CRM) software suite in an attempt to take on the established market leader, Salesforce.

NZX-listed electricity ‘gentailer’ Contact Energy has completed a shift to cloud-based SAP S/4HANA ERP software and is now “reviewing its CRM [customer relationship management] options”. The company’s ...

Prominent enterprise client relationship management (CRM) providers Microsoft, Salesforce, and SAP say demand for such software solutions remains robust in South Africa. As South African businesses ...

Why trade promotion implementations keep failing, and what the gap between system logic and business reality actually costs ...

Explore the best AI CRM software options for enterprises in 2026. Discover powerful tools for automating sales activities, improving customer relationships, and integrating seamlessly with existing ...

The market for customer relationship management (CRM) providers in South Africa is highly contended, with players competing for billions in revenue. The best CRM providers available to South African ...

ORLANDO -- For the Coca-Cola Company, developing a new device to dispense its wide range of soft drinks meant big changes – for its supply chain, its distribution, its IT systems and, most importantly ...