In "Personalized: Customer Strategy in the Age of AI," Mark Abraham and David Edelman emphasize that in today’s hyper-competitive landscape, delivering a seamless, tailored customer experience is ...

Salesforce (NYSE: CRM) partners with Vonage and Haleon to expand AI, Cloud, and 5G innovation using Data Cloud and Agentforce ...

Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to ...

The new Agentforce IT Service suite brings together an agentic IT service desk, AI agents, and an agentic CMDB and service ...

Perficient today announced a strategic partnership with Salesforce to help businesses evolve into agentic enterprises.

"With Salesforce, we feel confident in the future of our business — even in challenging economic times — because of the increase in customer connection and internal efficiencies we've achieved by ...

ZS, a global management consulting and technology firm, announced today the acquisition of Torrent Consulting, a Salesforce ...

SharkNinja to provide 24/7 tailored support with autonomous agents.. See what to trade after Powell’s next speech and how to time the market’s reaction. Details here → Agentforce is expected to aid ...

As a brand built on riding the emotions of sports fans at their most intense moments, online sports merchandise retailer Fanatics aimed to bring some predictive and personalization power to bear by ...

This marks a strategic step for TCS as it expands its presence in high-growth areas such as Salesforce, AI, cloud, and ...

Turtle Bay is reinvigorating tourism with the help of Salesforce’s data and AI capabilities Situated on 1,300 acres with miles of nature trails and secluded beaches, Turtle Bay exemplifies natural ...