Zendesk has launched a new autonomous support agent that should solve 80% of support issues without human intervention.

Motorola announced that it has rolled out support for Jio's 5G on ten of its eligible devices sold in India via a software update. Stand-Alone (SA) 5G technology from Jio will support 11-13 5G bands.

Review platforms Software Advice, Capterra, and GetApp-all owned by Gartner Digital Markets-have recognized Patriot Software as one of the highest-rated payroll systems, based on user reviews. "This ...

Technical support professionals and executives share their tips on how to provide topnotch support that helps both customers and the bottom line. No product or service – or end user – is perfect. This ...

SAN FRANCISCO--(BUSINESS WIRE)--AppDirect, the leader in cloud service commerce, today announced that it has acquired Radialpoint, the leading provider of cloud and technical support services for ...

ROCK ISLAND ARSENAL, Illinois (May 21, 2025) – Irene Kremer-Palmer, contracting officer, and Maria Baskovic, contract specialist, from Army Contracting Command-Rock Island’s Information Technology ...