Usability evaluation and testing constitute a critical component in the design and refinement of interactive systems, ensuring that products are not only functional but also intuitive and efficient ...

Companies often think they have a sales or marketing problem or a need to add a new product feature when they have a user experience problem. The product, service or technology isn’t easy to use, ...

Even as an experienced information architect, I know that I will never get the design precisely “right” the first time. I always use paper prototypes to walk through a design. But even a design that ...

Involves testing by individuals with disabilities on one or more platforms (Windows, macOS, iOS, Android) with a variety of assistive technologies. The scope of testing is determined by the needs of ...