One of the most important steps toward releasing a new product is to make sure it has high usability. That means it is easy to use and provides the best possible experience for the user. After all, ...

User testing involves evaluating the functionality and user-friendliness of a website, app or other digital product. Testers often record a video of themselves using the product as they attempt to ...

One thing that is certain about website creation is that no user wants to go to a site that gives them a bad experience. When a user encounters such a site, they will quickly turn away—causing you to ...

Too many startups fail because they try to scale before finding product-market fit. Doubling down on a product before you’ve proven its value is a recipe for disaster. To solve this, we must test and ...

On Thursday, OpenAI released the "system card" for ChatGPT's new GPT-4o AI model that details model limitations and safety testing procedures. Among other examples, the document reveals that in rare ...