Verizon said it would compensate customers affected by the hours-long service outage on Jan. 14. Here's what to know ...

By requiring customers to redeem the credit manually, Verizon is adding an extra obstacle to the process, knowing that many ...

Did you get a text from Verizon about a $20 account credit? You're not alone — and you're probably wondering whether it's ...

The wireless carrier's network was offline for over 10 hours Thursday, snarling communications for a wide swath of customers ...

“The outage has been resolved. If customers are still having an issue, we encourage them to restart their devices to ...