Businesses and individuals are continually looking for novel methods to improve customer service, optimize operations and provide individualized experiences in today’s digital world. Chatbots, a ...

Experian is harnessing virtual assistants, responsible AI and data-driven technology to build trust, advance financial inclusion and improve financial services for consumers.

Even virtual employees aren’t safe from the artificial intelligence revolution replacing them, as evidenced by Microsoft’s Cortana app for Windows getting the boot later this year in favor of the ...

Hannah Dixon is a six-figure-earning virtual assistant coach and recruiter. She says it's important to understand that virtual assistants are business owners, not employees. Dixon says that virtual ...

Kinney Drugs has introduced a new virtual assistant to help people determine if they are eligible for certain vaccines.' ...