Starfleet Research has launched a new industry-wide study, the Restaurant Intelligence & Operational Readiness Survey, aimed ...

Culver’s has launched its first nationwide loyalty program, dubbed Delicious Rewards, marking a notable shift in how the fast ...

Over the past decade, restaurant reservation technology has largely been defined by incremental improvements to digital booking interfaces and marketplace reach. Phone calls, while still a major ...

Dave’s Hot Chicken has been one of the breakout restaurant stories of the past decade, growing from a $900 parking lot pop-up ...

According to the research, a majority of consumers also said they are at least somewhat likely to use voice automated ordering systems, including 79% for drive-thru, 74% for phone systems, and 70% for ...

Popmenu generates content, promotions, and even automated email outreach based on guest behavior. Want to stay smart, keep current on hotel technology, too? (If not, please uncheck.) ...

As the restaurant industry navigates labor shortages, rising costs, and evolving customer expectations, major chains are turning to artificial intelligence (AI) as a key ingredient in their digital ...

PAR’s Brink POS is a next-gen POS software deployed in more than 21,000 restaurant locations to enable their growth. The cloud-native platform facilitates omni-channel ordering, kitchen management, ...

Octane Coffee is betting big on automation to reshape the future of coffee. Founder and CEO Adrian Deasy says the inspiration came from watching Starbucks and Dunkin’ dominate the Midwest with long ...

Yum Brands, the parent company of Taco Bell, Pizza Hut, KFC, and Habit Burger Grill, is pioneering an “AI-powered” future for its fast-food operations under the leadership of Joe Park, the Chief ...

When supply chain operations are outsourced, maintaining visibility becomes crucial. This is a lesson well understood by Chipotle Mexican Grill, which boasts over 3,300 restaurants in the United ...

The push to enhance on-premise dining experiences is reshaping restaurant design across categories, from fast casual to quick service. As consumers seek more than just value pricing, ambiance and ...