You see, folks are saying their HP Smart app is displaying the “ Printer status unknown ” error, suggesting the app is not able to communicate with the printer.

On the printer control panel, go to Setup or Settings. Look for Printer Maintenance or Printer Update. Select Update Printer ...

If you see HP Printer Error Code E3, then check the solutions mentioned in this guide. The issue is usually caused because of the carriage.

HP is working to address a bad firmware update that has been bricking HP Office Jet printers worldwide since it was released earlier this month.

Microsoft has confirmed an issue causing the HP Smart app to automatically install on Windows systems after all printers are renamed to HP LaserJet M101-M106.

Since about the second week of May, the HP support forums have been rife with complaints of OfficeJet printers bricking after they automatically installed the company’s most recent firmware update.