Retailers are facing a decline in satisfaction from shoppers and rising frustrations from associates. What's the fix?

In a recent study surveying more than 1,200 retail store associates, nearly half said they feel overworked in their jobs and almost two-thirds suggested they could provide better customer service and ...

A retail sales associate with deep understanding of the product they’re selling, good communication skills and honest enthusiasm has always been one of the most powerful tools for sales success. This ...

Zebra Technologies Corporation, a digital solution provider enabling businesses to intelligently connect data, assets, and people, today announced the findings of its 17th Annual Global Shopper Study.

Remember when the store sales associate was the center of the shopping experience? Whether it was taking a shopper’s clothes to the dressing room, rummaging for different sizes, offering ...

As 2026 takes shape, the most successful leaders will adopt new tools with responsibility and vision while keeping the human ...

Retail workers are the face of the company. They are the people who interact with shoppers and provide a memorable experience. But the unique set of challenges that come with working in retail, ...

Amazon’s impact on the retail sector has been openly top of mind for retail professionals over the past decade. The company’s massive product assortment, coupled with the world’s best distribution and ...

“Attracting an intact, highly successful and dedicated retail team strengthens our entire organization and expands the suite of services we can offer to development companies, landlords, investors and ...