If you're expecting a good customer service experience when you need a repair on a major appliance, don't hold your breath. A recent Consumer Reports National Research Center survey of more than ...

GRAND RAPIDS, Mich. (WOOD) — An appliance repairman with a history of taking customers’ money and not doing the work is allegedly at it again. Doug Westen’s repair business has gone by several names, ...

Ashlyn is one of Forbes Home's in-house writers and a former civil engineer-turned content writer with over six years experience. Until recently, Ashlyn focused on creating content for Forbes Home as ...