Domestic CRM: Deeply adapted to domestic telemarketing, WeChat ecosystem, and telephone sales, capable of addressing ...

The Chennai-based firm has become the poster child of India’s digital self-reliance, thanks to a string of endorsements by top ministers. But as its adoption grows, so do questions over privacy, ...

In this article, the authors make an attempt to deliberate upon a topic ‘Could a virtual minister—or bureaucrat—help solve governance challenges in countries like India’. The query becomes important ...