Amazon.com Inc on Tuesday announced voice recognition as part of a suite of call-center services for businesses, as the company sees growing demand for its cloud tools during the coronavirus pandemic.

Simpler tasks can be automated using a tool called Action Builder. It can perform repetitive chores such as syncing support ...

The integration brings intelligent automation, real-time analytics, and smarter customer engagement tools to enterprises ...

Strategic Partnership Adds AI Scheduling Agents to Infinx's Healthcare Revenue Cloud Platform, Helping Providers Reduce Hold ...

This collaboration will help accelerate the adoption of AI-powered customer experience (CX) solutions worldwide ...

Microsoft Corp.’s data-center crunch will continue for longer than the company has previously outlined, underscoring the software giant’s struggles to keep up with cloud demand.

IREN is rapidly expanding its GPU fleet, aiming to shift its revenue mix from crypto mining to high-margin AI infrastructure ...

On Saturday, St. Cloud welcomed St. Thomas to the Herb to open the 2025-26 season. The Tommies left with their second-ever ...

TCS plans to invest over $6 billion over the next 5-7 years to establish a data centre business in India, focusing on AI ...

This type of macro environment should also favor a REIT specifically specializing in data centers, and frankly there are not ...

Alan Ranger is the VP of Marketing at NiCE Cognigy, a global leader in AI-first customer service automation. Agentic AI is ...

THE warning signs were everywhere in 2005. When Sun Cellular crashed into the Philippine market with unlimited text and call packages, it didn’t just disrupt pricing—it announced the beginning of the ...