The Louisiana Department of Transportation and Development said the GeauxPass Customer Service Center will open at the ...
The Pennsylvania Turnpike announced its newest tool, intended to make customer service easier to connect with the turnpike.
How does your experience and your resume help qualify you to lead the City of Albuquerque? “Well, the first thing is, I'm a ...
Tech company’s HTS Assist portal can handle reservations and respond to queries much faster than real agents, Hopper ...
"Miles" offers fast, accurate answers to the most frequently asked customer service questions from visitors to the website, ...
The Business & Financial Times on MSN
Customer Service: 7 toxic customer types you need to spot before they cost you
By Bernard Kelvin CLIVE As we celebrate another Customer Service Week globally, I would like us to take a moment to reflect.
Explore how AI is reshaping human interaction in the digital age and redefining conversations across mobile devices.
When evaluating technology partners, banks must prioritize three critical compliance areas to protect against regulatory ...
SonicWall on Wednesday said it completed an investigation that showed hackers were able to gain access to firewall ...
Whether or not a bank’s fraud investigation results in finding the perpetrator “actually does matter quite a bit in terms of ...
SAP deflected support cases using AI search across 47 sources. Success came from piloting in Concur, measuring the right metrics, and ensuring data quality.
The Pennsylvania Turnpike Commission now offers a convenient way for customers to connect with the turnpike through Miles, an AI-powered chatbot. Customers can access Miles, the turnpike’s virtual ...
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