In an age of social distancing, customer service may be the biggest challenge for companies seeking to create warm, fuzzy, ...

Facebook Inc said on Monday it would buy customer service startup Kustomer, as the world's largest social network adds tools to attract more sellers to its platforms.

The Louisiana Department of Transportation and Development said the GeauxPass Customer Service Center will open at the ...

By Bernard Kelvin CLIVE As we celebrate another Customer Service Week globally, I would like us to take a moment to reflect.

All products featured here are independently selected by our editors and writers. If you buy something through links on our site, Mashable may earn an affiliate commission. With new deals dropping ...

The Pennsylvania Turnpike Commission (PA Turnpike) now offers a convenient way for customers to connect with the PA Turnpike through Miles, an AI-powered chatbot. Customers can access Miles, the PA ...

Drivers traveling the Pennsylvania Turnpike have a new way to get their questions answered without waiting on hold. The ...

"Miles" offers fast, accurate answers to the most frequently asked customer service questions from visitors to the website, ...

People come first in Michelin's mission for growth. So it makes sense that, even when a vehicle has no driver, Michelin is ...

AI receptionist need no longer remain a future concept; they are, in fact, existing solutions adopted by enterprises on an ...