The Louisiana Department of Transportation and Development said the GeauxPass Customer Service Center will open at the ...

The Pennsylvania Turnpike announced its newest tool, intended to make customer service easier to connect with the turnpike.

Tech company’s HTS Assist portal can handle reservations and respond to queries much faster than real agents, Hopper ...

By Bernard Kelvin CLIVE As we celebrate another Customer Service Week globally, I would like us to take a moment to reflect.

As the drive for age verification grows, so does the pressure on online companies to keep users' data safe and, as the ...

Charlie Kirk was an example for all Cal Thomas did not give the complete quote made by Trump about Charlie Kirk’s murder and ...

All products featured here are independently selected by our editors and writers. If you buy something through links on our site, Mashable may earn an affiliate commission. With new deals dropping ...

SonicWall on Wednesday said it completed an investigation that showed hackers were able to gain access to firewall ...

The phrase "customer service" might make you think of your grandpa's old hardware store, or a long line at local megastore with a grumpy representative behind the counter. Many think customer service ...

When evaluating technology partners, banks must prioritize three critical compliance areas to protect against regulatory ...

The credit card company stresses employee buy-in and works to avoid vendor lock-in as it deploys gen AI and machine learning ...

Whether or not a bank’s fraud investigation results in finding the perpetrator “actually does matter quite a bit in terms of ...