Thousands of customers have called the Baltimore Gas and Electric Company’s customer call center in the past year; many were ...

Twilio Programmable Voice enables Genspark's AI agent to place real-time calls on behalf of users worldwide, automating real-world tasks, including customer service inquiries, across 40+ countries ...

In 2026, contact center AI succeeds or fails based on orchestration, governance and trust — not smarter models.

(GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading AI knowledge platform for customer experience, today ...

As the Susquehanna Valley faces one of the coldest winters in recent years, propane demand is increasing, with some consumers ...

During the COVID-19 pandemic, Assemblymember Rick Chavez Zbur was helping his mom get medication, but what he thought would ...

Doha, Qatar - Ooredoo, Qatar’s leading telecommunications provider, announced the launch of an AI-powered outbound sales ...

When digital services falter, the traditional IT response has been to verify system availability and move on. For ...

Human-AI support gives retailers greater flexibility to deliver exceptional customer experiences without requiring aggressive ...

AnyHauler Dumpster Rental removes barriers to waste removal in Columbus with online booking, real-time delivery ...

Motorola Solutions and Lenbrook bring advanced communication solutions to Canadian retailers, enhancing safety, productivity, ...

PowerFleet, Inc. (NASDAQ:AIOT) Q3 2026 Earnings Call Transcript February 9, 2026 PowerFleet, Inc. misses on earnings expectations. Reported EPS is $0.02 EPS, expectations were $0.0225. Operator: ...