In an age of social distancing, customer service may be the biggest challenge for companies seeking to create warm, fuzzy, ...

Third-party delivery, takeout apps, kiosks, and mobile ordering have reshaped the restaurant industry. Guests can get your ...

The owner of a boutique RV resort in northeast Washington has been honored with the inaugural Outstanding Customer Service Award by Washington State Tourism.

Founder of the Customer Experience Professionals Ghana Association, Esther Dokuwaa Ofosuhene, has emphasised that customer service goes beyond mere pleasantries and apologies when things go wrong.

Emirates has opened a new world-class facility in Dubai, to provide a luxurious training experience to almost 25,000 cabin crew ...

The new solution represents a significant leap forward in payments integration. Rolling out first in Bahrain, the joint ...

The line between health and hospitality has blurred over the past two decades, and by 2025 the overlap is presenting some ...

The awards programme honours key players who consistently redefine industry standards and elevate customer experiences.

With a career spanning partnerships with some of the world’s top chefs and restaurant innovators, Britney Ziegler has spent ...

Analysis criticizes the GST rule linking restaurant tax to hotel room tariff (over ₹7,500), arguing it unfairly imposes 18% GST on walk-in, non-luxury ...

Organisations that want to prosper understand that creating a great customer experience is essential. It has to be a strategic approach that cascades down from the C-Suite to the front-liners. In ...

Genesis Downtown Vancouver marks British Columbia's first stand-alone Genesis dealership and Genesis Retail Experience (GRX) ...