Forethought was years ahead of its time and the 2018 winner of TechCrunch Battlefield.

Strengthening Its Position as a Leader in Customer Support Excellence Being recognized by Microsoft through the Support ...

Gartner predicts half of firms that cut customer service staff due to AI will rehire by 2027 as enterprises rebalance ...

Despite setting an annual recall record last year, Ford Motor Co.'s customer service satisfaction improved seven rankings, ...

Movate, a global leader in digital technology and customer experience (CX) services, today announced a strategic partnership with Kahuna Labs, a pioneer in AI-driven support engineering. This ...

Airbus has opened a new technology center in Bengaluru, India, to strengthen engineering capability, digital innovation and technical expertise in support of its global aircraft programs and the ...

CLEARWATER, FL / ACCESS Newswire / March 12, 2026 / AireSpring, a leading global managed network services provider delivering managed connectivity, networking, security, mobility, and unified communic ...

Customers with cloud services can now choose from three tiers of support, some of which will now be provided by AI.

RakSmart wins HostingSeekers’s 2026 Fastest Growing Hosting Brand, known for innovation, 99.9% uptime, fast support ...

Digital channels recorded remarkable engagement throughout the year, with total interactions via email, chat, social media channels, and WhatsApp nearing 1.2mln ...

SSA unveils nationwide customer service center, diminishing the role of local field offices a year after DOGE cut 7,000 jobs.

Nothing on Thursday announced the opening of its sixth exclusive service centre in Kolkata to enhance company’s after-sales infrastructure in India. The store will provide dedicated assistance through ...