In an age of social distancing, customer service may be the biggest challenge for companies seeking to create warm, fuzzy, ...

"They scoffed, stood up, and threw out the tea, still almost completely full, into our trash. As they stormed out the door, ...

For Whom the Belle Tolls” started as a TikTok skit about a sharp-tongued new arrival in the Afterlife who takes a job in Hell's customer service.

When you have a job that involves sitting at desk and staring into the void of spreadsheets for hours, it can be difficult ...

Third-party delivery, takeout apps, kiosks, and mobile ordering have reshaped the restaurant industry. Guests can get your ...

Every business is in the hospitality business—because customers don't just remember what you did, they remember how you made them feel.

Advisors who book air are well versed in the minutiae of travel planning, like knowing to list their client’s (rather than ...

To cancel a Planet Fitness membership, you need to visit your gym in person or write a postal letter.

All of The Thrifting Tree's merchandise is sourced through a combination of local vintage curators/wholesalers.

Acumatica's 2025 R2 release came out last week - and yes, Acumatica's AI strategy is front and center. But there's a sneaky ...

Sham: It’s the latest in technology -- artificial intelligence. No more lazy and expensive employees. No more calling in sick while they go the beach. No more excuses for being late to work. No more ...

Forty Acres Fresh Market in Chicago’s Austin neighborhood is an expansion of Liz Abunaw’s community-focused effort to offer ...