Join Dennis Wakabayashi, The Global Voice of CX, Fanie Vos from LIPCO Business and others to explore ‘The Big Shift’ beyond traditional call centres, mastering omnichannel, and how to leverage AI and ...

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A good general piece of advice: Keep calm, and always be polite. Call center employees are human beings doing a difficult job, so remind yourself that your beef isn’t with them, it’s with their ...

There are phone numbers and email addresses available for Facebook, but you're unlikely to hear back or be able to speak to a human through these. The best option for contacting Facebook is by ...

When one woman’s parents set off on a solo cruise, three days of silence sparked worry, but an inquiry on Facebook led to an ...

Discover the top sites to buy real and authentic Facebook likes safely. Boost your credibility, engagement, and social proof ...

Did you know you can customize Google to filter out garbage? Take these steps for better search results, including adding Lifehacker as a preferred source for tech news. Amazon is one of the biggest ...

Meta announced on Tuesday a new Facebook algorithm update that will showcase more Reels videos tailored to users’ preferences ...

With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 ...

Oklahoma Department of Public Safety and U.S. ICE officials conducted a three-day enforcement effort at an I-40 port of entry ...