A new voice AI agent called Leaping AI is part of a movement bringing the call center industry into the age of sophisticated ...

“Customers are people, not paychecks.” That’s the quote listed on the TikTok profile of a Wisconsin-based Ford salesperson who goes by Tom online. In a recent post, he explains why he’s been his ...

Transform boring sales meetings into engaging sessions. Discover seven creative ways to add fun, energy, and purpose to every ...

While voice AI agents are already able to automate simple requests, automating complex workflows is still elusive, meaning ...

Digital commerce is entering a new era where customers demand not just personalized interactions, but real-time, meaningful ...

The cheeky ads for erectile dysfunction drugs were inescapable in city centers around 2018. “Erectile dysfunction meds ...

In this WWD Voices episode for Retail Rx, Jennifer Parker, chief sales officer at Ernesta custom rugs, discusses scaling the ...

While DTC telehealth companies remove barriers to care for patients, questions remain regarding patient safety and proper education of these products.

Momentum investing is all about the idea of following a stock's recent trend, which can be in either direction. In the "long context," investors will essentially be "buying high, but hoping to sell ...

The economy has changed and many small / medium sized businesses and salespeople struggle to scale their businesses - and ...