A good general piece of advice: Keep calm, and always be polite. Call center employees are human beings doing a difficult job ...

Among the many instances shared online, a businessman said he had to pay Rs 47,000 to get his consignment released, while ...

The remarks came after a social media post went viral, exposing how customers often end up paying more under labels such as ...

FOR many years, one woman was shackled by a nightmare overdraft. But she decided to fight back against her bank – and her ...

As it fell deeper into debt, defendants allegedly engaged in a Ponzi-like scheme to pay bills with income customer deposits, ...

Optical Consumer Complaints Service resolution manager, Kayleigh Turnbull, shares her top tips for preventing conflict from ...

YVETTE Greenley was gutted when her dream holiday to Egypt with sister Beverley was ruined when her flight was cancelled ...

Private healthcare costs have risen by a typical 15% in the past year as the NHS struggles with rising waiting lists.

HMRC has clarified the expected wait times to get a tax refund after a message from an unhappy customer. The person contacted ...

Scams in Malaysia tend to change with the seasons, from “angpow” scams during Chinese New Year to income tax scams during the ...

Myrtle Beach city leaders brought together residents and businesses Wednesday afternoon to take a look at the past year and ...

AI might seem like a viable solution to all of the world's problems. However, there have been some instances that its fast ...