A good general piece of advice: Keep calm, and always be polite. Call center employees are human beings doing a difficult job ...

Among the many instances shared online, a businessman said he had to pay Rs 47,000 to get his consignment released, while ...

The remarks came after a social media post went viral, exposing how customers often end up paying more under labels such as ...

FOR many years, one woman was shackled by a nightmare overdraft. But she decided to fight back against her bank – and her ...

As it fell deeper into debt, defendants allegedly engaged in a Ponzi-like scheme to pay bills with income customer deposits, ...

Optical Consumer Complaints Service resolution manager, Kayleigh Turnbull, shares her top tips for preventing conflict from ...

Respondents offered many good ideas: Try to recover the money. Focus on positive things in your life. Forgive yourself for ...

Home hardening includes steps like upgrading to impact-resistant shingles. In Alabama, the state provided grants to ...

Insurance companies are letting consumers down badly. Today Which? is calling for a fundamental reset of the market ...

Employers should take seriously complaints of sexual or other unlawful harassment — whether on-duty or off-duty, onsite or ...

On social media, Malcolm Tanner offers people a free "home" in remote Loving County, saying he plans to register new voters ...

Legislation is in place to battle deepfakes, but at least one lawmaker says not nearly enough is being done to crack down on ...