DoorDash and Walmart Spark drivers say some recent settlements have sparked conversations with customers about tips.

More changes are afoot at United Airlines. Less than five months after announcing a change to its loyalty program, making it harder than ever to earn elite status, the carrier yesterday shared that ...

There's a quiet moral negotiation happening every time someone picks up a carry-out order and faces that payment screen. The food is ready, the bag is packed, and no one brought you a drink refill or ...