A grocery delivery dispute raises questions about damaged items, customer service transfers and unexplained camera downtime.

The changes allow more merchants to participate in Amazon's Shop Direct program, which sends Amazon customers to other retailers' websites.

The new Health AI answers questions, explains health records, manages prescription renewals, books appointments, and more.

Amazon sued Perplexity in November, alleging the startup took steps to "conceal" its AI agents so they could continue to ...

Most people assume a stolen Amazon package is bad luck, a random crime of opportunity where a stranger happened to walk past at the right moment. That assumption is increasingly outdated. As security ...