Cisco's Webex participants near 600 mln as pandemic flares again

Cisco's video-conferencing app Webex clocked 590 million participants in September and is on track to record over 600 million this month, nearly double the numbers recorded in March when countries ...
BizTech Magazine

How Call Centers Are Evolving Through AI and Omnichannel Tools

Contact centers have evolved far beyond phone banks and scripts. A modern contact center is now integrated with AI, analytics ...

When a man entered Delhi court video call in undergarments, smoking and drinking

Technical analysis of IP addresses and call data records revealed he used multiple fake email IDs and frequently changed locations, complicating the tracking ...
CRN

Cisco Webex, Soon With AI Canvas, Proves Reality Of ‘Better Together’ Story: Executives

Cisco reveals that AI Canvas, a troubleshooting tool for NetOps, SecOps and DevOps, will be brought into Webex Control Hub in ...