Auto retail tech provider Pinewood.AI has launched WhatsApp integration to enhance how dealers manage and engage with leads ...

Alejandra Pulido of Domu is transforming debt collection with AI-powered voice bots, enhancing efficiency, empathy, and customer engagement.

In the ever-evolving landscape of technology investments, the question on many investors' minds is whether it is too late to buy Meta Platforms (NASDAQ: META) stock after its significant advancements ...

"Support is special because you’re putting an autonomous AI agent right in front of your customer," Upadhyay says. "You have ...

In its November 2024 order, CCI fined Meta and WhatsApp ₹ 213.14 crore, prohibited them from sharing user data with Meta or ...

As a result, most (84%) agree their strategies now need a complete overhaul to succeed with AI. It’s not just about being ...

Conversive (formerly SMS Magic) is an enterprise conversational AI platform, helping organizations design, orchestrate, and analyze AI-powered, compliance-first customer conversations across SMS, ...

At Skift Global Forum East, Almosafer CEO Muzzammil Ahussain shared how the company is scaling AI across operations.

India’s draft IT rules for AI aim to curb the menace of AI-generated fakes, but they miss a major threat—the quiet disenfranchisement of consumers by companies that have replaced human interaction ...

AI chatbots transformation is reshaping enterprise and business services by enabling personalised, multilingual, real-time engagement, boosting customer satisfaction.

SHENZHEN, China, Nov. 03, 2025 (GLOBE NEWSWIRE) -- (NASDAQ: JG) ("Aurora Mobile" or the "Company"), a leading provider of customer engagement and marketing technology services in China, recently ...