WhatsApp has announced the development of a new AI-powered feature designed to help businesses manage customer interactions ...

Sobot, a leading AI customer contact solution provider, unveiled its "AI-First" strategy at a media launch event this month.

Global cloud communications platform Infobip today announced its Conversational Experience Orchestration Platform (CXOP) — a ...

Sabre Hospitality today announced the latest advancements in SynXis Concierge.AI that expand AI capabilities into SynXis Booking Engine. This integration offers instant, intelligent responses across ...

FlySafair has become the first airline in South Africa to launch a free AI-powered travel assistant. Named Lindi, the AI ...

Currently in its Beta phase, Lindi can book flights for single passengers, change a name or seat on a booking, and provide ...

Built on agentic AI, CXOP delivers intelligent, hyper-personalized experiences across the full customer journey ...

SMEs can leverage cloud models to start small, scale smartly, and create collaborative environments for AI to thrive.

JOHANNESBURG - Eskom has introduced a new AI-powered chatbot named Alfred the Chatbot, and is available on WhatsApp. This ...

As a Chinese B2B company deeply rooted in the manufacturing industry for many years, our product quality has an excellent reputation in the industry.

In an exclusive conversation with Fortune India during his visit, Graig Paglieri, CEO, Randstad Digital, outlined the global ...