In its November 2024 order, CCI fined Meta and WhatsApp ₹ 213.14 crore, prohibited them from sharing user data with Meta or ...

In today's digital age, marketing for small businesses has become easier and more affordable than ever. Social media and ...

Rocket CRM today announced the launch of its enhanced CRM automation system, marking an important advancement in how the company supports businesses in managing customer relationships, sales pipelines ...

Sinch reports on 2025 Black Friday trends, highlighting the demand for early promotions, omnichannel communication, swift ...

If you chat with ChatGPT via WhatsApp, you only have a few months left before you'll have to find an alternative.

"Our focus from the beginning has been to make AI genuinely practical for everyday businesses," said Jason West, Founder and CEO of FastBots.ai. "We're seeing companies of all sizes use FastBots to ...

Meta has unveiled new tools designed to help WhatsApp and Messenger users protect themselves from scams and keep their ...

Synthflow AI, the enterprise voice AI platform, today announced the launch of its WhatsApp Business Calls integration. This update enables enterprises to deliver the same speed, consistency, and ...

Brazil’s banks use AI to turn WhatsApp into a payments hub, redefining fintech with Pix and GenAI integration that rivals global players.

Voiso, the AI-powered contact center platform trusted by global enterprises, has released its perspective on the reports regarding the future shopper, outlining the trends reshaping customer ...

Meta has introduced new scam detection features for WhatsApp and Messenger as part of its broader initiative to protect older ...

A tactic used by a growing number of scammers is to impersonate help centres in order to trick victims into sharing their screens via WhatsApp. By doing so, they can obtain sensitive information like ...