Meta has unveiled new tools designed to help WhatsApp and Messenger users protect themselves from scams and keep their ...

Uh oh, Meta is implementing a change that some users aren’t going to like (and others are going to applaud). Due to new ...

Synthflow AI, the enterprise voice AI platform, today announced the launch of its WhatsApp Business Calls integration. This update enables enterprises to deliver the same speed, consistency, and ...

In today's digital age, marketing for small businesses has become easier and more affordable than ever. Social media and ...

Meta has announced new tools to help WhatsApp and Messenger users protect themselves from potential scams and secure their accounts.

A tactic used by a growing number of scammers is to impersonate help centres in order to trick victims into sharing their screens via WhatsApp. By doing so, they can obtain sensitive information like ...

WhatsApp will soon block third-party AI chatbots from operating on its platform, a move that effectively makes Meta AI the only assistant allowed on the world’s biggest messaging app.

Explore the top 18 generative AI tools revolutionizing customer service, from advanced chatbots like Cognigy and IBM WatsonX Assistant to comprehensive platforms like Salesforce Einstein Service Cloud ...

The Rappi application announced that, starting this week, its users will have customer service through WhatsApp. Since last January 18, those who are in the Prime or Diamond categories will be able to ...