Contact centers have evolved far beyond phone banks and scripts. A modern contact center is now integrated with AI, analytics ...

Adversaries such as Genesis Panda increasingly want access to merger and acquisition and financial trend data for economic ...

Conversations about the implementation and deployment of artificial intelligence in the workplace have evolved rapidly in recent years. The focus has leapt in a short time from simple chatbots to ...

From pilot to scale, experts at CDW, IBM, Microsoft and Qualcomm share their tips for building, training and deploying artificial intelligence agents to drive secure, compliant innovation in financial ...

Larry Burt is a Public Cloud Specialist in CDW’s Small Business Technology Solutions Group. More than 10 years with CDW, Larry has helped businesses fulfill a variety of technology needs in the data ...