A new peer-reviewed study in the journal Marketing Science sheds light on how online safety-related reviews from Airbnb guests influence booking decisions and how the platform itself balances consumer welfare against its own financial incentives.

Gill Charlton has been fighting for Telegraph readers and solving their travel problems for more than 30 years, winning refunds, righting wrongs and suggesting solutions.

Airbnb safety reviews can influence bookings, new study shows View on euronews

When finding the right Airbnb property, reviews really matter.That's the takeaway from new study involving the Binghamton University School of

Airbnb CEO Brian Chesky says his company postponed integrating ChatGPT into its app because current tools are not sufficiently mature.

Learn how to improve hotel and Airbnb safety. Discover expert lodging security tips that protect guests, build trust, and increase your bottom line.